TO ALL TVS DEBIT CARD HOLDERS
CHANGE IS COMING
DEBIT CARD CONVERSION TO MASTER CARD CHIP
TECHNOLOGY IS SCHEDULED FOR
MARK YOU CALENDAR NOW
The change to microchip technology will increase your protection, add benefits and an additional layer of security to your debit card transactions. The new chip technology makes it difficult for fraudsters to duplicate your information and virtually impossible to replicate. Chip technology is also more widely accepted especially when traveling abroad. Some of the benefits involved in the decision making for the conversion from VISA to Master Card:
- TVS members will now have Master Card Price Protection associated with their purchases. For example: If you find a lower price within 60 days of the date of purchase, Price Protection guarantees you the best price on products purchased with an eligible card by refunding the difference.
- Satisfaction Guarantee provides you up to $250.00 per product if you become dissatisfied with the product within 60 days of purchase and the merchant will not accept a return.
TVS will be doing a MASS REISSUE in mid July. At that time all debit card participants will be receiving their card in the mail to the address that we have in the system. Your PIN (personal identification number) will be sent to you a short time following receipt of your card(s) for security reasons. Once you have received both the card and PIN, you can then activate your card(s).
After activation of your new Master Card, all members will be responsible for converting all of your recurring charges that you have established with the old VISA card over to your new Master Card account. THIS WILL BE THE MEMBERS’ RESPONSIBILITY AND NOT THAT OF THE CREDIT UNION.
Both VISA and your new Master Card will be available for use at the same time until the VISA card is deleted from our system. YOUR CREDIT UNION WILL MAKE EVERY ATTEMPT TO MAKE THIS TRANSITION AS EASY AS WE CAN FOR OUR MEMBERS. WE WILL ALSO MAKE IT OUR RESPONSIBILITY TO KEEP YOU ON TOP OF THE CHANGES.
Once again, thanks for your trust and thanks for being a Tri-Valley member.